Back in 2001, James Gibson saw a need in Columbia, South Carolina. People needed reliable handyman and home improvement services, and he decided to do something about it. That decision led him to purchase an Andy OnCall franchise, a move that laid the foundation for what would become a trusted name in the region. Now, after more than two decades, the business is transitioning to a new name, Housedoctors, under the same dependable leadership. Though the brand is evolving, James’s commitment to quality service remains exactly the same as it has for the past 24 years.
"Most people like the fact that they can still get personalized service."
Meeting the Challenge With Integrity
Running a service business like Housedoctors is not without its hurdles. James points to finding qualified craftsmen as one of the toughest parts. Add to that a web of local rules and varying regulations that can change from one small town to the next, and the logistics alone can be a serious challenge. On top of it all, Housedoctors must secure business licenses for every community they serve. Despite the red tape, James keeps going. Why? Because people need help, and he believes in doing the right thing regardless of what it takes.
People First, Always
James and the Housedoctors team are known for working with customers regardless of their ability to pay. If someone has a real need and cannot afford a repair or improvement, they find a way to make it work. They source materials locally, rely on local subcontractors, and lend a hand through partnerships with local churches. They are not in this for shortcuts. They are in it for people. That is why their approach is rooted in ethics, honesty, and standing behind every job they do. To James, it is about treating people like people and keeping the human side of service alive.
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Helping Seniors Stay Home
One of the most impactful programs Housedoctors has started is called Ageing in Place. Its goal is to help elderly residents remain in their homes safely and comfortably rather than moving into nursing facilities. From installing grab bars to making homes more accessible, the focus is on dignity, independence, and preserving that pride of ownership. For James, it is personal. He knows what home means to people, and he wants to make sure more seniors get to hold on to theirs for as long as possible.
A Business Built on Community
Housedoctors is more than just a handyman service. It is a part of the community fabric. As a member of the Better Business Bureau and a regular partner with local organizations, James believes that local business should support local life. Whether it is choosing to buy materials from nearby stores or helping neighbors in need, Housedoctors walks the walk. Their mission is simple but powerful. Offer quality craftsmanship, stand behind every job, and treat every customer with respect
James Gibson and Housedoctors are proof that good business still exists where it matters most. It is not just about fixing what is broken. It is about building trust, preserving independence, and showing up with integrity. With a long-standing history and a heart for service, Housedoctors continues to lead with purpose, care, and a strong connection to the people and places they serve.
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